产品介绍
发货和退货
质保和维修
Hoper Layer™ Electric Steamer YM-968
Features
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Premium Food-Safe Materials: Made with 304 food-grade stainless steel trays, lid, and juice collection plate—durable, non-coated, and easy to clean for long-term health and safety.
- Rapid High-Powered Steaming: 1700W–2050W high-output system produces steam in just 10 seconds—perfect for fast, fresh meals. Steam fish in 10 minutes or vegetables in as little as 6.
- Multi-Dish Cooking: Steam multiple ingredients at once with spacious, rectangular trays designed to comfortably fit items like whole fish and longer vegetables.
- Fresh Water Circulation System: 2L removable tank ensures clean water is always used during steaming—no recycled boiling or "dry steam" effects.
- Smart Control Panel: Intuitive LED menu with versatile presets and customizable options to suit your cooking preferences.
Specifications
- Model: YM-968
- Rated Voltage: AC 220–240V
- Heating Power: 1700W–2050W
- Water Tank Capacity: 2 Litres
- Net Weight: 5.1kg (packaged)
- Product Dimensions: 31.6cm x 34.5cm x 25.9cm
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Steam Tray Dimensions: 34.3cm x 23.3cm x 7.9cm
- Package Size: 40.5cm x 39.5cm x 34.0cm
- Compliance: SAA approved with AUS standard plug
Warranty
- Manufacturer Warranty: 1 Year
- Usage: Not intended or designed for commercial use
我们所有产品均享有包邮服务，并且我们只使用澳洲主流的快递公司（例如澳洲邮政、Courier Please等），所有快递均包含追踪号。如果您有特殊需求，比如需要加急或者墨尔本同城送货，请联系我们的客服团队。
如果产品在收到后的两周内出现问题（DOA），我们将提供免费的换货或退货服务。如果问题在收到货两周后出现，我们将提供RMA返修服务。
通常情况下，我们不接受因个人意愿而进行的退货（Change Of Mind），但有时我们会根据具体情况考虑是否接受无理由退货，回程运费将由买家承担。
所有产品均享有标准免费一年保修，购买时可选择延长至两年。
在收到产品的前14天内，如出现严重问题，我们将安排更换新品或全额退款。
在保修期内，对于任何非因使用或保养错误造成的问题，我们将提供合适的解决方案，包括维修或更换。我们将协助安排邮寄和维修事宜。
在保修期内，若出现因使用不当造成的问题，顾客须支付全程邮费、配件和维修费用：因清洁不当导致的进水、因添加过多原料导致的堵塞、电机损坏、以及因恶劣使用环境导致损坏（例如昆虫进入电路板）等。
保修期外的问题，顾客需支付邮费、维修和配件费用