About Us
We're a Melbourne business selling home and kitchen appliances from Joyoung, Hoper Layer and other brands. We've been doing it since 2016, from Croydon South.
What you can expect
- Australian models: every appliance we sell is the Australian version.
- Warranty and repairs: a 1-year standard manufacturer warranty on appliances, with repairs arranged by our team in Melbourne.
- Spare parts: jugs, cups, lids, pots and filters you can replace yourself.
- Help in English or Chinese: by phone, email or WeChat.
- Price match: find the same Australian model cheaper at an Australian retailer and we'll beat it by 5%. Price match terms
- Free shipping: on appliances and on orders over $99.
- No surcharges: we've never charged card fees.
Visit or contact us
- Address: 16/114-118 Merrindale Dr, Croydon South VIC 3136
- Hours: Mon–Fri 10am–5pm, Sat 11am–3pm
- Phone: +61 406 198 737
- Email: customerservice@shopjoyoung.com.au
- WeChat: Joyoung0416910996
Company details
- Frank And Andy Trading Pty Ltd
- Registered responsible supplier on the Electrical Equipment Safety System (EESS), reference E8151. You can look us up at eess.gov.au.