Product description
Shipping
Warranty
A 2L mini rice cooker with a copper inner pot, for 1 to 3 people.
Features
- Spherical copper inner pot: a 3-layer boiling ring for faster, more even cooking
- 3D heating: a concave heating plate cooks rice, porridge and soup thoroughly
- Large LED panel: easy-to-read digital display
- Seven-stage heating: precise temperature control
- Non-stick inner pot: food-grade material that is easy to clean
- Brushed metal finish: a modern look for your kitchen
Specifications
- Brand: Joyoung
- Model: FA-F20 (Australian model)
- Capacity: 2L (1–3 people)
- Inner pot: thickened copper, spherical design
- Heating: 3D heating with a concave heating plate
- Rated power: 390W
- Rated voltage: 220–240V
- Dimensions: L29.7 × W24.8 × H20.2cm
- Weight: 3.1kg
In the box
- Steamer rack
Warranty
- 1-year standard manufacturer warranty
- Not for commercial use
All our products come with free shipping, and we only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year standard warranty. Parts and accessories not included.
- Customers can choose to extend the warranty to two years at the time of purchase.
Refund or Replacement
- For serious issues within 14 days of receiving the product, we will arrange for a replacement or a full refund.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
- Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.