Product description
Shipping
Warranty
Joyoung FA-W20 Instant Hot Water Dispenser
Features
- Instant Hot Water: Quickly heats water in 3 seconds, perfect for coffee, tea, and more.
- Precise Temperature Control: 7 temperature levels (100°C, 85°C, 75°C, 65°C, 55°C, 45°C, 25°C) to suit various needs.
- Safety Features: Boil-dry and overheat protection, child lock, and waterproof control panel for safe operation.
- User-Friendly Design: Ergonomic base with a removable 2L water tank featuring a convenient handle.
- High-Quality Build: BPA-free, rust-resistant materials ensure durability and easy cleaning.
- Versatile Usage: Ideal for instant coffee, tea, hot cereal, soups, oatmeal, and more.
Specifications
- Brand: Joyoung
- Model Number: FA-W20
- Color: White
- Capacity: 2 Liters
- Voltage: 230V
- Material: BPA-free plastic
- Compliance: Australian stock, SAA approved with AUS standard plug
Package Dimensions
- Size: 40cm x 19cm x 33cm
- Weight: 3kg
Warranty
- Manufacturer Warranty: 1 Year
- Usage: Not intended or designed for commercial use
All our products come with free shipping, and we only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year free warranty.
- Customers can choose to extend the warranty to two years at the time of purchase.
Refund or Replacement
- For serious issues within 14 days of receiving the product, we will arrange for a replacement or a full refund.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
- Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.