Product description
Shipping
Warranty
Joyoung Lucky Charm Water Flask
Description
- Stay hydrated with the Joyoung Lucky Charm Water Flask, designed for style and practicality.
- Available in 300ml and 500ml sizes to suit your needs.
- Choose from three vibrant colors to match your personal style.
- Perfect for keeping your drinks warm or cold throughout the day.
Additional Information
- Lightweight and portable, ideal for daily use.
- Designed to maintain the temperature of your beverages for hours.
All our products come with free shipping, and we only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year free warranty.
- Customers can choose to extend the warranty to two years at the time of purchase.
Refund or Replacement
- For serious issues within 14 days of receiving the product, we will arrange for a replacement or a full refund.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
- Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.