Product description
Shipping
Warranty
Hoper Layer WH-32 Electric Hot Water Dispenser
Features
- Australian Version with Local Warranty: SAA certified and designed for Australian standards, ensuring safe and reliable use.
- Blue LED Display: Bright and easy-to-read display shows operating status and temperature settings at a glance.
- 4 Temperature Settings: Select from 40°C, 50°C, 65°C, or 85°C to suit different beverages and daily needs.
- Stainless Steel Construction: Durable stainless steel exterior with a hygienic 304 stainless steel interior liner.
- Low Water Level Auto Shut-Off: Automatically powers off to prevent overheating when water levels are too low.
- Large Water Level Indicator: Clearly displays remaining water for convenient refilling.
- 3.2L Large Capacity: Ideal for families, offices, or frequent hot water use throughout the day.
Specifications
- Brand: Hoper Layer
- Model: HL-WH32
- Capacity: 3.2L
- Colour: Silver-Gray
- Rated Voltage: 220–240V
- Rated Frequency: 50Hz
- Dimensions: 28.8 × 28.8 × 34.3 cm
- Weight: 2.5 kg
All our products come with free shipping, and we only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year free warranty.
- Customers can choose to extend the warranty to two years at the time of purchase.
Refund or Replacement
- For serious issues within 14 days of receiving the product, we will arrange for a replacement or a full refund.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
- Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.