Product description
Shipping
Warranty
Hoper Layer™ Electric Steamer YM-968
Features
-
Premium Food-Safe Materials: Made with 304 food-grade stainless steel trays, lid, and juice collection plate—durable, non-coated, and easy to clean for long-term health and safety.
- Rapid High-Powered Steaming: 1700W–2050W high-output system produces steam in just 10 seconds—perfect for fast, fresh meals. Steam fish in 10 minutes or vegetables in as little as 6.
- Multi-Dish Cooking: Steam multiple ingredients at once with spacious, rectangular trays designed to comfortably fit items like whole fish and longer vegetables.
- Fresh Water Circulation System: 2L removable tank ensures clean water is always used during steaming—no recycled boiling or "dry steam" effects.
- Smart Control Panel: Intuitive LED menu with versatile presets and customizable options to suit your cooking preferences.
Specifications
- Model: YM-968
- Rated Voltage: AC 220–240V
- Heating Power: 1700W–2050W
- Water Tank Capacity: 2 Litres
- Net Weight: 5.1kg (packaged)
- Product Dimensions: 31.6cm x 34.5cm x 25.9cm
-
Steam Tray Dimensions: 34.3cm x 23.3cm x 7.9cm
- Package Size: 40.5cm x 39.5cm x 34.0cm
- Compliance: SAA approved with AUS standard plug
Warranty
- Manufacturer Warranty: 1 Year
- Usage: Not intended or designed for commercial use
All our products come with free shipping, and we only use mainstream Australian courier companies (such as Australia Post, Courier Please, etc.), all deliveries include a tracking number.
If you have any special requirements, such as urgent delivery or delivery within Melbourne, please contact our customer service team.
Warranty Policy
Standard Warranty
- All products come with a one-year free warranty.
- Customers can choose to extend the warranty to two years at the time of purchase.
Refund or Replacement
- For serious issues within 14 days of receiving the product, we will arrange for a replacement or a full refund.
Coverage During the Warranty Period
- We will provide repairs or replacements for issues not caused by misuse or improper maintenance.
- Our team will assist with postage and repair arrangements.
Customer Responsibility for Improper Use
- For issues caused by improper use during the warranty period, customers must cover all related costs, including:
- Shipping fees (both ways).
- Parts and repair costs.
Examples of improper use:
- Water damage from inadequate cleaning.
- Blockages due to overloading ingredients.
- Motor damage from misuse.
- Environmental damage (e.g., insects entering the circuit board).
- Out-of-Warranty Service
For issues occurring outside the warranty period, customers are responsible for:
- Shipping fees.
- Repair costs.
- Replacement parts costs.